I just wanted to thank you so much for all you have done in regards to my acquisition of the VW Tiguan for my wife. Although this is the 5th car you and your team have helped with, I wanted to highlight to others why in my opinion they should entrust your company to provide their new car, over the large online “call centre" companies, where you are just a number and you never speak to the same person twice!
To expand on this, you have been very instrumental in several parts of this deal, which I do not believe would be replicated by others and certainly without the passion and professionalism you and your team provide, and the respect you must have from your network of suppliers.
Expanding on this, firstly, I wanted the car delivered on a transporter, knowing my wife’s preference. The dealer wanted to drive the car to me. They obviously respected the relationship you have, and off the back of this, the car came on a transporter and the dealer even paid for it!
Secondly, delivery, not only did you help with my first point, you also acted on my behalf to get the car on the day I needed to surprise my wife.
Thirdly, the car came with a small imperfection that I wasn't happy with. As always, you were on hand to deal with this on my behalf liaising with the supplying dealer, and this has been dealt with in under 24hr to the point your dealer is paying me the same day!
Forth and finally, price. Not only were you able to compete with the large online giants, you beat the price with your preferential terms and did all the above, which was incredible!
Too many people have lost sight and appreciation for the personal touches, which in some cases you pay a little more for, but anyone reading this should see the real value in working with you and your team.
Thank you again, and I look forward to discussing the up coming 2 company cars we will be calling on your services for.
We switched to Dorset Car Leasing for our company cars, Neil was very helpful and knowledgeable and made the process very easy for us as a company. Great communication throughout the process, with regular updates and someone always on hand to answer any queries we had. We will continue to switch our car fleet over to Dorset Car Leasing as and when the existing leases expire due to their competitive rates and excellent customer service. Would highly recommend.”
- Poole Based IT Company
We have been delighted with the advice and service offered by Neil & Andrew since we engaged with them just over a year ago. For several years we have been utilising the services of our local main agent commercial vehicle supplier for our van fleet requirements but based on the service and impressive deals offered to us by Dorset Car/Van Leasing, we will not be contacting them again.
Not only have they been able to supply us with the vans and accessories we need in a timely manner, the pricing has been better than we have ever paid before and the quality of advice has been superb.
They even managed to save me thousands of pounds on my own car and the company cars for our key employees.
- Poole Based Engineering Company
We have dealt with Neil for many years, nothing is too much trouble for him and everything is dealt with on a very professional level but with a personal feel. His commitment to find the best solution to our ever-changing vehicle requirements is second to none. He is always contactable, and I would highly recommend Dorset Car/Van Leasing for all your vehicle requirements.
- Ringwood Based Agricultural Company
Really good personal service. I was visited at home and talked through my lease options. I also saved quite a lot of money over the life of the lease compared to another option I had lined up. They were even able to provide the chassis no. of my new van before it arrived so I could get some parts prepared before it arrived. Would highly recommend.
- Self employed tradesman, Bournemouth
Very friendly, timely and efficient service throughout the process. Always proactive and seemed to be one step ahead all the time.
- Poole based retired Company Director
I have worked with Neil for over 6 years now when procuring our van & car fleet. Neil takes all the pain away, nothing is too much trouble and he always finds the best deal for us. I would not hesitate in recommending Dorset Car/Van Leasing to anyone.
- Ferndown based Industrial Cleaning Company